BUSINESS PERFORMANCE PROGRAM
Build your Business. Lift Performance. Increase productivity. Drive change. Improve profits.
Start Lifting Business Performance Today
The challenges of building and growing a business are increasing – driving up your stress levels, reducing profits and increasing missed opportunities. In this rapidly changing business environment, as a Business Owner, you need to be across all aspects of your business from:
- Marketing (competition, traditional and digital, websites, SEO, social) to
- Product Development (new products and services, market access, growth) to
- SALES (onboarding new clients, sales skills, management, performance, rewards) to
- Productivity (efficiency, margins, outputs, performance measurement) to
- Managing People (morale, performance, changing working arrangements, leadership, skills, safety, attraction and retention) to
- Finance (profit margins, measures, reporting, debt, contracts, compliance and taxation) to
- Technology (programs, platforms, infrastructure, equipment)
The process of enhancing your Business Performance is based on 4 core components:
- Working to a Plan – developing a structured Plan that focuses on clear Strategies and Tactics.
- Measuring Success – developing a simple system of cascading performance measures that are focused on your strategy and start to drive accountability.
- Building Capability – developing the skills, enhancing the knowledge, improving the leadership and changing the behaviours of you and your team are essential to lifting performance.
- Growing the Team – building team work across the business by improving communication, collaboration and team culture.
The Business Performance Plan Unveiled
Develop a Clear Business Strategy
Workforce Planning
You have a strategy for your business… right? We’ll work with you to create a strategy for your people that takes your future business needs and industry trends into consideration and develops training plans, recruiting plans and budgets for lifting your team performance.
Setting Clear Objectives & Targets
We’ll step you through the process of creating a clear set of Objectives and Targets for your business that cascade from the top to the bottom of your organisation using the powerful OKR methodology.
Improving Feedback and Communication
Improve your Leadership
To be truly successful in business, it helps to build a strong leadership skills, whether you have a big or a small team. In this project, you’ll learn some key principles and simple tools and processes for improving your role as a leader.
Change Success
When your people start to operate as a high performance team, you will see productivity improvements across the board. Give them the responsibility for improving performance using our 7 Wastes Process and setting up Project Teams to drive the change.
Build a Marketing Strategy
Most business fail to have an effective marketing strategy. Good marketing starts with a clear understanding of your product/service offer, pricing and distribution strategies. Until you are really clear on strategies that differentiate you in the market place, you are spinning your wheels with your promotional activities.
Improve your Sales
In this project, we will analyse your sales success and develop clear strategies and processes to improve conversion rates and lift your sales. Based on proven techniques, we will improve your skills, systems and processes in sales. This is one project that you won’t want to skip.
Improve Operational Efficiency
How to Promote your Business
Understanding the Numbers
What’s Next?
Over the next 6 months, you will get access to TEN Performance Projects, delivered through 1-on-1 online coaching support, video, worksheets and resources in your secure members area.
Russ will work closely with you on each of these projects – this is not a training course. Whether we complete all 10 Projects within 12 months will depend entirely on you, your business, relevant priorities and opportunities.
The projects are designed to RAPIDLY ACCELERATE your business and get you lifting BUSINESS PERFORMANCE as soon as you can, with support along the way.
The program is designed around FAST TRACKING your plan. It is an IMPLEMENTATION focused program.
Every 2 weeks, you will have access to a 121 business coaching meeting (or zoom call) with Russ to develop your plans, address any issues, ask questions and be held accountable.
To kickstart the program, you will have access to a 2-hour Planning Session with Russ to get started on your journey.
You will also have access to our dedicated online resource centre with over 150 business videos, 30 online Training Programs and a private coaching area.
This is a great program to accelerate your business growth.
Testimonials
I have worked with Russell for approximately 2 years now in one-on-one to group Strategic Planning sessions. During this time, I have always found Russell to have an approach that gets the most out of each session for most, if not all, participants. My business has now developed a whole team approach to training with Russell assisting in providing the basis for most training sessions. From where I sit, I have always found Russell to be great value for money and someone who assists in delivering results.
John McLean, CEO
Bundaberg Brewed Drinks
We know you’ve got questions. We’ve got some answers.
Below you’ll find answers to the most asked questions about starting our Performance Program. If you don’t find your answer, then contact us as we’re happy to answer any questions you have.
How much time does the program take?
After your initial planning session, you will meet regularly with Russ in person or via zoom (depending on your mutual locations). Meeting frequency will be 1-2x per month for about an hour each session. You will also have phone and email access to Russ as required. However, you will also need to dedicate time for preparation and follow up outside of the 121 sessions. The amount of time you are able to dedicate to the program will depend on your workload, priorities and aspirations but you will need to be able to commit at least 2 hours per week to make any progress.
How long is the performance program?
The Performance Program is initially for 12 months duration with regular contact with Russ. Why 12 months? As you’re already a busy person, it takes time to build plans, develop systems and to implement processes. 12 months is a realistic timeframe to make a dent in your growth plan, however many clients continue their engagement with Russ for years.
How do I access the live training calls?
Depending on your mutual locations, Russ will deliver your coaching sessions in person at an agreed venue or via Zoom (or similar) if you are at a distance. Russ works with businesses across Australia, New Zealand the UK so distance is no barrier to getting results.
Is the performance program applicable to my business?
Yes. This program has been developed over 36 years of coaching high-performing businesses in a range of industries and sectors. The Business Performance Program will guide you through 10 Projects designed to accelerate the growth of any business. We have helped our clients add over $200M in sales in the last 10 years.
However, it is not “industry specific” in that it won’t focus on the technical aspects of your business e.g. window cleaning, but will focus on building performance within your business to help you drive growth.
How are the Shifft program different from other coaching program?
The Shifft Programs are built around 4 core elements: Work to a PLAN, MEASURE your success, Build CAPABILITY and GROW the Team. Without a focus on all 4 elements, you will struggle to drive business performance.
Russell Cummings, our Head Coach, has over 36 years experience at working with business owners and managers across a range of industries from start up to mature businesses. We specialise in working with family and privately-owned businesses that want to grow. Our client base is currently located across Australia, New Zealand and the United Kingdom.
How much does it cost?
Your investment for the Performance Program is between $12,000 and $18,000 plus GST (payable monthly). Note: GST is not charged for international clients.
This will give you 12 months access to Russ and the program resources. It will be charged in Australian Dollars (AUD$) regardless of your location.
Russ will discuss your specific needs and tailor a program specifically for you to meet your aspirations and goals. There are no lock in contracts and you are free to cancel with a month’s notice if the program is not delivering exceptional value.
What options are there for tailoring this program?
If the Business Performance Program doesn’t quite meet your needs then we are open to creating a custom Program specifically for you.
In our experience, some clients would like more individual face-to-face time with Russ (either on-site or via zoom). Other options include a group call with your Team members who are all working through the Training Programs. Others may want more training in a particular area eg. strategic planning or a team workshop for your business.
Clients often request Russ to facilitate workshops and on-site training programs.
The options are endless…so if you would like to discuss this further, then simply book a call with Russ to discuss the options.
I've never had a business coach
Most people are concerned that a Coach is going to come into their business and start telling them what to do. Quite rightly, this is not a recipe for a good relationship.
A good coaching relationship is based on trust and collaboration. You bring the detailed knowledge of your business and industry and we will bring over 36 years of experience in business, great tools and processes and good general business skills. Together we will grow your business.
It all starts with a plan which is why the Initial Planning Session is really important. Russ will facilitate the development of a plan to get you started. You will build on elements of this plan over the next 12 months – implementing as you go. This plan will guide your coaching and training activities.